Frequently Asked Questions

Help Center

1. What materials is the safety razor made of?

It is crafted from high-grade stainless steel and metal alloys for exceptional durability, longevity, and a premium feel.

2. Is it suitable for sensitive skin?

Yes, absolutely. Its single-blade design minimizes friction and skin irritation, making it gentle yet effective for all skin types and helping to reduce razor burn and ingrown hairs.

3. How do I get a close, comfortable shave with it?
Hold the razor at a 30-45 degree angle against your skin. Use light pressure and short strokes. Its precision-weighted handle and ergonomic grip provide control for a smooth glide.
4. Is the razor eco-friendly?

Yes. It's a reusable, zero-waste essential. Made from fully recyclable metal, it eliminates plastic waste—you only need to replace the standard double-edge blades.

5. What comes in the complete set?

The set includes the safety razor handle, a pack of replacement double-edge blades, and a travel case. Some kits also feature a stand and a cleaning brush for maintenance.

6. Is it easy to use and maintain?

Yes. Blades are easy to change in seconds. For maintenance, simply rinse the razor thoroughly after each use, dry it completely, and store it in a dry place to ensure a lifetime of use.

7. Can I use it for travel?

Yes. Its compact and lightweight design (up to 30% lighter than some metal razors) makes it perfect for on-the-go grooming and fits easily into any toiletry bag.

8. What is the design style?

It features a timeless, classic retro style that is both elegant and sophisticated, adding a touch of refinement to your grooming routine.

9. Is it compatible with other blades?

Yes. It is designed to be compatible with a wide variety of standard double-edge safety razor blades available on the market.

10. How does the double-sided design help?

The double-sided head offers versatility. One side typically provides a standard shave, allowing for a customizable and efficient shaving experience that reduces the need for multiple passes.

11. How long will it take to receive my order?

The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Policy page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.

Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.

12. How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey. You can also log in to your account to view order status.

13. What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging.  We cannot accept returns on used Safety Razor for safety and sanitation reasons. Initiate a return by [email protected] our support team.

14. My Safety Razor arrived damaged. What should I do?

We rigorously quality-check all products, but defects can rarely happen. Please contact our After-Sales Support team immediately at [email protected] with your order number and photos of the issue. We will swiftly send a replacement or provide a refund.

Have a question we didn't answer here? Reach out to our team and we'll get back to you as soon as we can!

Please email us at [email protected] for all other questions.